The reception was excellent and they accepted us at 12.30 which, I am sure, will be before their published time.... meer

The best part was the consierge service...outstanding! The room was good, very clean but rather spartan. meer

Great staff - incredibly helpful, knowledgeable and speak English!!! Don't forget to sign up for the Hyatt Gold Passport so... meer

We stayed at the hotel for 2 2-day periods in October. The service was great from all staff, including a... meer

I got enough points to get 4 nights for free here and I booked 2 extra nights for a great... meer

Though the Japanese seem to place value in providing wonderful service, the employees of this hotel went above and beyond... meer

In terms of cleanliness, service, size of room, all is good and what you would expect from an established hotel... meer

Stayed in a twin room as part of a Japan Airlines package. Room size is much smaller than the standard... meer

A great hotel, really nice room and great restuarants etc downstairs, lucky I was a GOLD HYATT member and as... meer