This is our first trip to Tulum. Our group was small, and we were there for a wedding. Postives: Low tourist season, so nearly empty resort, restaurants and beach. Lots of empty pool chairs and beach chairs. The shuttles were as quick as possible from airport to resort. We met a wonderful group from Iowa,on our shuttle!! Bellmen were GREAT!! They called taxis and shuttles quickly. Service at the bars and buffet was excellent. The... meer

The staff is very friendly!! The food was amazing! The there was endless things to do around there. Cant wait to go back!! meer

We'll never forget what a great and super time we had at Dreams Tulum. This was particularly due to our fine experience at the dive shop. My wife previously had some bad experiences trying to learn to scuba dive. So much so that she was afraid to try again. Having been a certified diver for many years, I've always wanted her to dive with me. The staff, in particular, Enrique (Ki-ke) took super care of... meer

This was our first all inclusive Mexican beach resort and were not disappointed. We ordered room service at all times of the day and night. The staff were very friendly and accommodating. Our room was very clean with room service during the day and turn down service in the evening. One thing that could be improved upon in the room is the water pressure. The food at each restaurant was top notch and the presentation... meer

After being in Mexico for the fourth time (second time in the Riviera Maya region), I feel I can provide a pretty good opinion of this resort. First, the drive from the airport is almost two hours, which obviously cuts into vacation time. But, if the drive were to an awesome resort, I wouldn't have really cared. Unfortunately, I didn't think the resort was that great. The food was pretty good, but I'm picky so... meer

For the people that don't ever hit the 'read more' link at the bottom. In a nutshell, we loved the resort until our camera was stolen on resort property and we were given no real help. I would not recommend to a friend, I would instead tell them to take their chance with Iberostar, El Dorado, or Blue Tulum, as the reviews we read and heard are very good. I know that is where we... meer

We stayed for a week in July. We had a junior suite. We were suppose to have an ocean view with 2 beds. We received a semi ocean view with a king bed. Not gonna work when you have 3 people in the room. Keep in mind I had emailed the hotel prior to our stay. There solution was to put a twin bed in the room. The room clearly wasn't made for 2 fulle... meer

The place was absolutely beautiful! Bed was hard. Woke up every morning at sunrise from the crazy birds. meer

My husband and I took a 7-day honeymoon to Dreams Tulum in early October. It was my third visit there (first time was in 2003 when it was still Sunscape) and I was pleased to see that they have made some wise changes since our last trip in 2007. All the doors to the Dreams suites are enclosed now, instead of being exposed to the elements like last time. Since the floors are marble, this... meer