This hotel is rather disappointing, while not exactly cheap. My first day, the shower was very cold. While the hotel ensured be that they ‘had it repaired and ensured me this would not happen again”, the next day the shower was at best lukewarm. I heard the same from several other guests, and apparently the boiler was not able to... meer

the hotel is in a very bad section of brussels and very difficult to find. they are not very helpful.... meer

The hotel is a lovely little hotel, 5 Mins forom the eurostar station, the staff were very friendly and helpful,... meer

An all-round appalling experience at this hotel. We had left booking our hotel for Easter 2009 a bit late and,... meer

Stayed at the Ustel for 2 nights as part of a weekend away. I didn't have high expectations for £40/night,... meer

As soon as we arrived in the hotel we where disappointed. Staff were the rudest people you could ever ask... meer

We stayed at the Ustel because it was part of a Eurostar package, and availability of rail-only deals was poor.... meer

The staff were unhelpfull, the shower didn't work, no tea or coffee making facilities and no way of getting drinks... meer

I too wished I would have read the reviews here before. This is the first ever time in more than... meer