I stayed in this hotel for a week with famiy and friends as part of a tour. It was excellent.... meer

We booked this hotel with a degree of trepidation because of earlier reviews. We need not have worried! The hotel... meer

We were concerned about this hotel from the reviews we read before our holiday. We didn't need to be! The... meer

Our room had scuffed walls, stained carpet, antiquated plumbing; poor service due to only 3 staff in dining room; terrible... meer

Very clean and staff friendly & helpful. Was expecting a higher standard of evening meal in Italy. No fresh fruit... meer

On the up side -Very nice hotel well situated for trains to Florence, Pise and beautiful Siena. pretty little town.... meer

Very good, friendly hotel. Well placed with all the facilities necessary to accommodate a family. Ideal for travelling by train... meer

My wife and I are just back from a week's stay which we could not have enjoyed more. The staff... meer

The Cristallino is a strange mix of good and bad and we are still undecided if we liked it or... meer