Room 206, beware!!!! Lovely entrance & lobby, staff helpful. The room was nice size and clean. The view was the... meer

When we checked in, they put us in a basement room, cold and damp. Tried to turn on the heat,... meer

We went to Big Bear for a weekend of mountain biking. The hotel looked like a pretty good deal so... meer

The place is really run down. The bathroom door would not lock. The outside window was off its track, so... meer

We stayed at the Best Western Chateau over the Presidents Day weekend. The hotel was completely booked. Knowing that it... meer

I had been looking forward to going up to Big Bear sometime in the winter to play in the snow,... meer

We were quoted a price when we made our reservation, then when we checked out, we were very surprised to... meer

The "Good", is price and great location. A "Great" entertainer in the Lounge with a cozy fire place ( I... meer

I'm the one everyone turns to when it's time to plan a trip because I'm thorough and can find great... meer