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Online Travel Review Study: Role & Impact of Online Travel Reviews   Texas A&M University

Even more consumers read and share travel-related content online which had been created and posted by their peers rather than by travel service providers. Understanding who these consumers are, how they determine whether content is credible, and what motivates them to post reviews is of great interest to providers of review Web sites as well as general marketers.

• Get the Full Report

For the press...

For additional information about TripAdvisor or to schedule an interview with a member of our management team, please contact:

U.S. contact –

Europe contact – for media enquiries only

Amelie Hurst, TripAdvisor
+44 (0)203 320 3244
Ukpressoffice@tripadvisor.com

For travel industry professionals...

Sales:

For advertising sales and questions about our contextual commerce program, please contact us at sales@tripadvisor.com.

Hotel/attraction listings:

• Get listed: Owners of hotels, attractions, and travel resources interested in a FREE listing on TripAdvisor, please read general information or submit a listing under "Get listed on TripAdvisor."
• Listing problems or questions: If you are having difficulty or have further questions regarding listings or reviews, please contact us at listingsupport@tripadvisor.com or call us at (781) 444-1113 x501
• Respond to a review: If you represent a hotel or attraction listed on TripAdvisor and want to respond to individual reviews submitted regarding your establishment, please use our online management response form.